Games PR firm Reverb Communications, and its sole owner Tracie Snitker, have been ruled against by the US Federal Trade Commission after employees were discovered to have been submitting reviews of Reverb’s clients’ products to iTunes, purporting to be independent consumers.
The ruling means that Reverb, which has represented Harmonix and Cryptic Studios, will be forced to remove all of its employees’ reviews, banning any of the company’s representatives from posting any further reviews unless they fully disclose their connection to the product and its owners.
“Companies, including public relations firms involved in online marketing need to abide by long-held principles of truth in advertising,” said Mary Engle, director of the FTC?s advertising practices division.
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